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Düsseldorf Tourismus GmbH
Benrather Str. 9
40213 Düsseldorf
Phone: +49 211 172020 (Mon-Fri 9 am - 5 pm)
E-Mail: souvenirs@visitduesseldorf.de
Internet: http://www.visitduesseldorf.de
Düsseldorf Tourismus GmbH is represented by: Managing Director Jens Ihsen, Managing Director Hans-Jürgen Rang

Chairman of the Supervisory Board:
Olaf Wagner

Registration Court: District Court of Düsseldorf
Commercial Register
Registration Number: HRB 40263
VAT Identification Number in accordance with § 27a of the Value Added Tax Act: DE813160015
Liability Disclaimer: Despite careful content monitoring, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content.

The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to settle disputes in connection with their online orders out of court initially. You can find the dispute resolution platform here: http://ec.europa.eu/consumers/odr/

We are prepared to participate in an out-of-court conciliation procedure before a consumer arbitration board.
The competent body is the Universalschlichtungsstelle des Bundes am Zentrum Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de..

Our email address for consumer complaints is: souvenirs@visitduesseldorf.de